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Privacy Policy

This information is provided pursuant to the EU Regulation 2016/679 (GDPR) and the current national legislation on personal data protection.

1. Data Controller

The data controller is:

ROYALTEX SRL

Registered office: Via Carrali 15, 24020 Casnigo (BG)

VAT number: 02984480166 – SDI Code: EH1R83N

Contact email: ordini@royaltex.it

2. Types of data collected

During browsing on the site and/or use of the offered services, the following may be collected:

  • Personal and contact data (first name, last name, address, email, phone).
  • Tax and billing data.
  • Browsing data (IP addresses, logs, technical and analytical cookies).
  • Any additional data voluntarily provided by the user through contact forms or orders.

3. Purpose of processing

Personal data are processed for the following purposes:

  • Provision of requested services and order management.
  • Tax, administrative, and accounting obligations.
  • Communications related to the products and services of ROYALTEX SRL.
  • Sending newsletters and promotional material (with prior consent).
  • Improvement of website navigation and anonymous statistical analysis.
  • Protection of the rights of the data subject (e.g., handling complaints or disputes).

4. Legal basis of processing

Data processing is based on:

  • Execution of a contract or pre-contractual measures.
  • Legal obligations to which the controller is subject.
  • User's explicit consent (for marketing and newsletter purposes).
  • Legitimate interest of the controller (for IT security and fraud prevention).


5. Processing Methods

Data is processed using electronic and paper tools, in compliance with the security measures provided by the GDPR, and will not be disclosed to unauthorized parties.


6. Communication and recipients of data

Data may be communicated to:

  • Collaborators and employees of the data controller.
  • Accounting, tax, and legal consultants.
  • IT service and hosting providers.
  • Competent authorities in case of legal obligations.


7. Data retention

Personal data will be retained for the time necessary for the purposes for which they are collected, in compliance with legal obligations (e.g. 10 years for tax documents).


8. Rights of the data subject

Users can exercise the following rights (arts. 15-22 GDPR):

  • Access to personal data.
  • Rectification or deletion.
  • Restriction or objection to processing.
  • Data portability.
  • Withdrawal of consent, if given.
  • Complaint to the Data Protection Authority (www.garanteprivacy.it).

Requests must be sent to: ordini@royaltex.it


9. Transfer of data abroad

Personal data is not transferred outside the European Economic Area. If necessary, the transfer will be carried out ensuring adequate levels of protection, in accordance with the GDPR.

Requests must be sent to: ordini@royaltex.it


10. Cookie Policy

The site uses technical cookies and, with prior consent, third-party analytical and profiling cookies. For more details, the dedicated Cookie Policy is available.


11. Changes to this notice

ROYALTEX SRL reserves the right to update this notice at any time. Changes will be published on the website and will take effect from the update date.