Privacy Policy
This information is provided pursuant to the EU Regulation 2016/679 (GDPR) and the current national legislation on personal data protection.
1. Data Controller
The data controller is:
ROYALTEX SRL
Registered office: Via Carrali 15, 24020 Casnigo (BG)
VAT number: 02984480166 – SDI Code: EH1R83N
Contact email: ordini@royaltex.it
2. Types of data collected
During browsing on the site and/or use of the offered services, the following may be collected:
- Personal and contact data (first name, last name, address, email, phone).
- Tax and billing data.
- Browsing data (IP addresses, logs, technical and analytical cookies).
- Any additional data voluntarily provided by the user through contact forms or orders.
3. Purpose of processing
Personal data are processed for the following purposes:
- Provision of requested services and order management.
- Tax, administrative, and accounting obligations.
- Communications related to the products and services of ROYALTEX SRL.
- Sending newsletters and promotional material (with prior consent).
- Improvement of website navigation and anonymous statistical analysis.
- Protection of the rights of the data subject (e.g., handling complaints or disputes).
4. Legal basis of processing
Data processing is based on:
- Execution of a contract or pre-contractual measures.
- Legal obligations to which the controller is subject.
- User's explicit consent (for marketing and newsletter purposes).
- Legitimate interest of the controller (for IT security and fraud prevention).
5. Processing Methods
Data is processed using electronic and paper tools, in compliance with the security measures provided by the GDPR, and will not be disclosed to unauthorized parties.
6. Communication and recipients of data
Data may be communicated to:
- Collaborators and employees of the data controller.
- Accounting, tax, and legal consultants.
- IT service and hosting providers.
- Competent authorities in case of legal obligations.
7. Data retention
Personal data will be retained for the time necessary for the purposes for which they are collected, in compliance with legal obligations (e.g. 10 years for tax documents).
8. Rights of the data subject
Users can exercise the following rights (arts. 15-22 GDPR):
- Access to personal data.
- Rectification or deletion.
- Restriction or objection to processing.
- Data portability.
- Withdrawal of consent, if given.
- Complaint to the Data Protection Authority (www.garanteprivacy.it).
Requests must be sent to: ordini@royaltex.it
9. Transfer of data abroad
Personal data is not transferred outside the European Economic Area. If necessary, the transfer will be carried out ensuring adequate levels of protection, in accordance with the GDPR.
Requests must be sent to: ordini@royaltex.it
10. Cookie Policy
The site uses technical cookies and, with prior consent, third-party analytical and profiling cookies. For more details, the dedicated Cookie Policy is available.
11. Changes to this notice
ROYALTEX SRL reserves the right to update this notice at any time. Changes will be published on the website and will take effect from the update date.